Integration with Comarch Altum

Integration of the B2B platform with the Comarch Altum system

Comarch Altum B2B is a solution for businesses wishing to integrate online sales to business customers with the ERP system used for business management. This integration reduces the need for manual data entry, streamlines order processing and ensures that business customers have access to the latest product range. By linking the sales platform with Comarch Altum, information on products, prices and orders can be exchanged automatically. Comarch Altum B2B therefore supports the digitalisation of wholesale sales and the streamlining of processes between the company and its business partners.

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What does the integration of Comarch Altum with the B2B platform involve?

We tailor the scope of synchronisation to the company’s processes – it usually covers six areas.

Comarch Altum B2B – how does integrated sales work?

Comarch Altum B2B enables the creation of a sales channel through which business partners can browse the product range, check product availability and place orders themselves. The data does not then need to be manually entered into the ERP system, as a properly designed integration enables the automatic exchange of information between the individual systems. Comarch Altum B2B can therefore streamline both the work of the sales department and day-to-day customer service.

The platform can be used, amongst other things, for:

B2B’s Altum platform – what data can be synchronised?

The Altum platform at B2B can exchange data with the system at ERP that is necessary for conducting online sales. The scope of synchronisation should be defined during the pre-implementation analysis, as individual companies have different processes, pricing structures and requirements regarding customer service. The Altum platform at B2B can be configured in such a way that the information presented to customers corresponds to the data used within the organisation.

Depending on the scope of integration, the following, amongst other things, may be synchronised:

This integration helps to minimise the duplication of information across multiple locations and reduce the number of manual tasks carried out by staff.

Altum B2B – bespoke prices and terms for business partners

Altum B2B is particularly important for companies that do not sell to all customers using a single price list. In business relationships B2B, there are often individual discounts, different price levels, purchase thresholds or varying terms of cooperation. The platform can take these rules into account, displaying information relevant to each customer’s account. Altum B2B therefore enables the creation of a sales channel tailored to the specific nature of the wholesale trade.

For the customer, this means being able to use the platform without having to contact a sales representative every time they need basic information. For the company, in turn, it means it can reduce the number of repetitive enquiries regarding prices, product availability or order status.

Comarch Altum B2B – order processing automation

Comarch Altum B2B can streamline the process from the moment a customer places an order right through to its fulfilment by the company. Instead of taking orders by telephone or via email, the company provides its business partners with a dedicated purchasing channel. Once the integration has been correctly configured, information can be transferred between the platform and the ERP system without the need to manually enter the same data. Comarch Altum B2B thus helps to streamline the sales process.

Automation can be particularly important when a business serves a large number of customers and processes many orders every day. Reducing manual tasks allows staff to devote more time to tasks that require analysis, liaising with clients or developing sales.

B2B’s Altum platform – a solution tailored to a company’s processes

The Altum platform at B2B should be designed with the specific operations of a given business in mind. It is not only the technical integration with ERP that matters, but also determining what information should be made available to customers and which processes should be automated. The Altum platform at B2B can thus serve as a practical sales tool, rather than merely an online product catalogue.

Before starting the implementation, it is worth analysing:

Altum B2B – Centoro supports businesses in integrating their sales with ERP

Centoro It develops solutions for businesses seeking to grow their sales B2B and integrate them with their existing business systems. As part of the service to implement the B2B platform, we analyse the company’s needs, configure the solution and prepare the integration in line with the agreed scope. We create a sales system B2B tailored to the processes of manufacturers, distributors and trading companies.

We also offer platform-based solutions B2B ERP, as well as system integration ERP. We help you select the right software B2B and define the platform’s functional scope. Information on the platform’s price B2B enables you to plan your implementation budget before work begins.

Comarch Altum B2B – what are the benefits of system integration?

Comarch Altum B2B enables the integration of data used in online sales with processes carried out in the ERP system. As a result, a company can establish a seamless flow of information between the platform, the customer and the company’s internal departments. Comarch Altum B2B can therefore form part of a broader digital transformation of sales, particularly in organisations that wish to gradually reduce the manual handling of repetitive processes.

FAQ – the B2B platform with Comarch Altum integration