Centoro OMS
A single dashboard for managing orders from all sales channels.
Centoro OMS It centralises orders from marketplaces and online shops, organises their fulfilment and integrates sales with logistics, the product catalogue, the warehouse and the company’s systems.
- A single queue of orderstransactions from all connected channels
- Process automationstatuses, rules, actions and notifications
- Logistics and returnslabels, parcels, RMAs and documents
- Common dataPIM, warehouses, ERP and integrations
From order to dispatch — without having to switch between multiple dashboards.
The dashboard aggregates the number and value of orders from all connected channels and shows each platform’s share of turnover. The data can be analysed across selected time periods.
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One workplace
Orders from marketplaces and online shops are channelled into a single process.
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Fewer manual operations
Rules automate statuses, labels and communications triggered by recurring events.
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Integrated logistics
Shipments, labels, returns and carrier details are all handled as part of the order.
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Shared catalogue and stock levels
PIM, warehouses and integrations enable the management of data used across multiple channels.
Centoro OMS organises four key operational areas.
Every area can form part of a shared process: from order acceptance, through product data and team work, to communication with external systems.
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01
Order and logistics management
Centoro OMS It collects transactions from multiple channels, streamlines their processing and automates repetitive tasks from order acceptance through to dispatch and returns.
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02
Product catalogue (PIM) and warehouse
The central product and stock database enables the use of shared product data across multiple sales channels and operations carried out in OMS.
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03
Team management
Access to Centoro OMS can be tailored to the responsibilities of specific individuals, whilst the operation history enables you to analyse the team’s performance.
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04
Integration ecosystem
OMS It integrates sales channels, couriers, the ERP system, accounts and suppliers so that data on orders, products and stock levels flows between systems without the need for manual data entry.
Order and logistics management
Centoro OMS It collects transactions from multiple channels, streamlines their processing and automates repetitive tasks from order acceptance through to dispatch and returns.
Order module
All orders in a single processing queue.
The unified list retrieves transactions from integrated marketplaces and online shops. The team works within a single view rather than having to switch between the dashboards of individual channels.
- Full details of the buyer and the products purchased
- Payment status and chosen delivery method
- Editing an order and adding notes
- Order fulfilment in a single system
Statuses and automations
Custom statuses, order groups and automated actions.
The implementation process can be mapped out in accordance with the company’s policies, whilst routine tasks can be delegated to an automation engine based on conditions and actions.
- Dedicated statuses, e.g. New, Packing, Awaiting delivery
- Grouping and joint processing of multiple transactions
- Automatic status update upon payment being posted
- Automatic labels and email notifications
Mass label printing
Bulk label generation speeds up the dispatch process.
The operator can select multiple orders and generate waybills for them in a single step, rather than preparing each consignment individually.
- Generating labels for multiple orders at the same time
- Consolidating labels into a single PDF file
- File ready to be sent to a thermal printer
- Fewer manual operations when handling large volumes of parcels
Exporting orders
Order data can be exported in the required format.
The export mechanism allows you to create your own data templates and transfer data packages to external systems in formats used by the company’s operational processes.
- Export to CSV, XML and XLSX
- Custom templates and the selection of specific columns
- Data for invoices and document line items
- Data transfer to ERP, the accounts department and logistics
Returns processing
Returns and complaints form part of a single process.
A dedicated RMA module streamlines the handling of returned products and enables return information to be linked to subsequent warehouse and documentation processes.
- Registration of returned products
- Reason for return and description of the product’s condition
- Generating adjustment documents
- Automatic restocking of goods on the platform
Product catalogue (PIM) and warehouse
The central product and stock database enables the use of shared product data across multiple sales channels and operations carried out in OMS.
PIM module
PIM organises product data in a single repository.
Centoro OMS stores the full product range specification used in multi-channel sales.
- SKUs and EAN codes
- Product variants
- Features and technical specifications
- Photos, videos and other media
Warehouses
Support for multiple warehouses and separate stock levels.
The warehouse module supports a multi-warehouse architecture and allows separate stock records to be maintained for different locations or applications.
- Physical and virtual warehouses
- Separate stock levels for each warehouse
- Record of available stock
- Sharing states across processes OMS
Descriptions in various languages
Product content can be provided in multiple languages.
A product page may contain separate versions of the content tailored for different markets and sales channels.
- Separate titles for each language
- Multilingual product descriptions
- Parameters maintained in multiple language versions
- Any number of supported languages
Product tags
Tags help to organise a large product catalogue.
Custom tags make it easier to filter the database, create reports and carry out day-to-day tasks for those responsible for the product range.
- Custom labels assigned to indexes
- Example tags: Sale, Bulky items, Spring collection
- Faster filtering of the product database
- Easier creation of internal reports
Import of products
Bulk import speeds up the process of populating the catalogue from external sources.
Product data can be extracted from files with various structures and mapped to the fields used on Centoro OMS.
- Import from CSV, XML and XLS
- Mapping source columns
- Migration of the product range from other systems
- Importing files from wholesalers and manufacturers
Team management
Access to Centoro OMS can be tailored to the responsibilities of specific individuals, whilst the operation history enables you to analyse the team’s performance.
Staff module
Separate accounts for sales and logistics staff.
The staff module allows you to manage system users and create profiles that reflect the structure of the operational team.
- Accounts for individual team members
- Sales staff profiles
- Logistics and warehouse staff profiles
- Centralised management of system access
Roles, permissions and statistics
Roles and permissions restrict access to the relevant scope of work.
Role-based authorisation allows you to specify precisely which sections of the system are accessible to particular users, and to log the actions they perform.
- RBAC roles and permissions
- Restricting access, e.g. to financial reports
- Authorisation limited to selected operations only, e.g. packaging
- Performance statistics and user activity history
Integration ecosystem
OMS It integrates sales channels, couriers, the ERP system, accounts and suppliers so that data on orders, products and stock levels flows between systems without the need for manual data entry.
Marketplace
Marketplace integrations centralise sales across multiple platforms.
Two-way API connections enable the management of quotes, orders, stock levels and prices from a single environment.
- Allegro
- Empik and Erli
- Apricots and Decathlon
- Bulk listing of offers and the synchronisation of orders, stock levels and prices
Online shops
Online shops are integrated into a shared order-processing system.
Centoro OMS It interfaces with popular e-commerce platforms to centralise transaction processing and product data.
- Shoper and WooCommerce
- PrestaShop and Shopify
- Sky-Shop
- Centralisation of procurement and catalogue management
Couriers and brokers
Courier integrations link the preparation of a parcel with order fulfilment.
Integrations with carriers and freight forwarders enable the generation of waybills and the provision of tracking numbers for further communication with the customer.
- InPost, DPD, DHL, FedEx and GLS
- Orlen Paczka and Poczta Polska
- Van and ‘I’ll Post It’ from Allegro
- Rohlig Suus
ERP and bookkeeping
ERP and the accounts department exchanges data with the order processing system.
Financial, accounting and stock management integrations enable the automation of sales documents and the synchronisation of product records, prices and stock levels.
- Fakturownia and wFirma
- Subiekt nexo and Subiekt GT
- Comarch ERP Optima and Comarch ERP XL
- WAPRO Mag, enova365 and integration with another system ERP
Wholesalers and suppliers
Integrations with wholesalers update product details and availability at source.
Integrations with supplier databases can provide Centoro OMS with the data required for sales and support models based on external warehousing.
- Updating stock levels from the wholesaler
- Downloading new products, descriptions and photos
- Integrations via XML or dedicated APIs
- Support for dropshipping business models
Start with OMS. Develop further processes based on shared data.
Centoro OMS It can function as a central order-processing system or as part of an environment encompassing sales B2B, the work of sales representatives and CRM.