Solutions / Order processing
Efficient order processing across all sales channels
Complete control over orders from B2B platforms, marketplaces, online shops and your email inbox. Manage the fulfilment process from order acceptance to dispatch – faster, without having to retype anything and without mistakes.
System
All orders in one dashboard
Automation
Improvements that work for you
Speed up processing and minimise errors. Set the rules once – the system will apply them to every order.
The process
What does the ordering process look like in Centoro OMS?
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An order is received
From B2B, a marketplace, a shop or an email, and ends up in a single queue.
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The system assigns a status
It triggers the following rules: verifies the payment, assigns a group, and notifies the customer.
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The team assembles and packs
It prints labels in bulk, using a single PDF file.
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The customer receives a tracking number
Documents and sales data are fed into the ERP system.
FAQ
Frequently Asked Questions
Can I tailor the order-processing procedure to suit my business?
Yes. You can create your own statuses, order groups and automation rules based on conditions and actions.
Does the system support teamwork?
Yes. Each employee has their own account, role and permissions, and the activity log shows who carried out a particular action.
What about orders that customers send by email or place over the phone?
You add them as manual orders. They go into the same queue as orders from marketplaces, shops and B2B platforms, and go through the same statuses, labels and documents.
Will I be able to view orders placed before the implementation?
Yes. Upon launch, we import the order history for the last 7 days. We can transfer older history as part of the import service.
Which courier services does Centoro OMS support?
InPost, DPD, DHL, FedEx, GLS, Orlen Paczka, Poczta Polska, Furgonetka, Wysyłam z Allegro and Rohlig Suus. We can add further carriers.